wib4d Platform Privacy Notice

This page describes what we collect when you use wib4d and how we keep that data protected. We at wib4d take your privacy seriously. Your personal information—email, phone number, identity documents, payment details—is encrypted and stored securely. We do not sell your data to marketers or data brokers. We share information with payment processors and compliance agencies only as required by law.

Our wib4d platform collects information in three ways: during account registration, as you deposit or withdraw funds, and through your activity on our sportsbook, live-dealer tables, and slots. We use this data to verify your identity, process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks (mobile banking, local payment, online payment, e-wallet), detect fraud, and comply with anti-money-laundering regulations.

We store data on servers located in jurisdictions outside your own. By using wib4d, you acknowledge this storage practice. You have rights to access, correct, and request deletion of your personal data, subject to legal requirements we must follow. Our services are available only where local law permits.

What We Collect and How We Use It

Personal Data on wib4d Registration

When you create an account on wib4d, we collect your email address, mobile number, full name, and residential address. We use this information to verify your identity through our Know Your Customer (KYC) process, which requires you to upload a national ID (KTP, KITAS, or passport) and proof of address. We store these documents securely and do not retain them longer than necessary for compliance.

We may use your phone number to send account alerts—for example, if someone attempts to reset your wib4d password, or if unusual activity is detected. You can disable non-critical notifications in your account settings. We will never use your contact details to market unrelated services without your explicit consent.

Payment and Transaction Data

When you deposit or withdraw funds on wib4d, we collect transaction records: the amount, date, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank name), and your bank account or wallet identifier. We retain these records for at least five years to comply with anti-money-laundering laws. We do not store your full bank account number or payment card details; we store only the last few digits for identification.

Betting and Activity Logs

We at wib4d log every bet, game result, and account action you perform. We record which football markets you view (Liga 1, Piala AFF, Champions League), which live-dealer tables you join, and which slots you play. We use this data to detect fraud, identify problem patterns, and improve our service. We retain activity logs for at least two years.

Cookies and Tracking

Our wib4d platform uses cookies to keep you logged in and to remember your preferences (language, theme). These are session cookies that expire when you close your browser, or persistent cookies (up to 12 months) if you choose "Remember me" at login. We do not use cookies to track you across other websites. Our analytics partner may place a cookie to measure traffic and page performance, but this does not identify you personally.

Your Rights and Our Data Practices

Data Retention on wib4d

We at wib4d retain your personal data only as long as necessary. Account information (name, email, phone) is kept for as long as your account is active, plus five years after closure for compliance. Transaction records are retained for five years minimum. Betting activity logs are retained for two years. Identity documents (scanned KTP, passport) are stored during verification and deleted within 90 days once verified, unless legal requirements demand longer retention.

Sharing Your Data

We at wib4d do not sell or rent your personal data. We share information with:

• Payment processorsto settle deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet.
• Compliance agencieswhen required by anti-money-laundering or anti-fraud regulations.
• Law enforcementwhen compelled by court order or legal process.
• Service providershosting, email, support tools. We require them to protect your data under contract.

Our wib4d privacy approach is simple: we collect only what we need, we protect what we store, and we do not share without consent or legal obligation.

Your Rights and Access Requests

Under data protection law, you have the right to request a copy of all personal data we hold about you on wib4d. You also have the right to correct inaccurate information, request deletion of data no longer needed, and object to certain uses of your information. To exercise these rights, contact us via the Help section in your wib4d account or email our data protection team. We will respond within 30 days.

We may refuse deletion requests if we are legally required to retain your data (for example, transaction records for compliance). We may also refuse if deletion would compromise fraud detection or account security. We will explain our reasons clearly in our response.

Data Breach Notification

If our wib4d systems suffer a data breach that compromises your personal information, we will notify you by email within 72 hours. We will inform you of what data was affected, what steps we are taking to secure it, and what you should do to protect yourself. We also notify relevant regulatory authorities as required by law.

Contact and Complaints

If you have questions about our privacy practices on wib4d, or if you wish to file a complaint, contact our support team through your account dashboard. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority. Our wib4d platform respects your privacy rights and is committed to resolving any concerns promptly and fairly.

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